Privacy Policy

Introduction

Welcome to 66bk, Bangladesh's trusted online casino and sports betting platform. At 66bk, we are deeply committed to safeguarding the privacy of every player who visits or registers on our platform. This Privacy Policy sets out in clear, formal terms how we collect, use, disclose and protect your personal information in connection with your use of 66bk.bet and all related services.

By accessing or using 66bk, you confirm that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please do not use our platform. This policy applies to all users of 66bk.bet, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh and all other regions of Bangladesh.

Information We Collect

In order to provide you with a secure, personalised and fully functional gaming experience, 66bk collects certain categories of personal information. We collect only what is necessary and do not gather data beyond the purposes described in this policy. The categories of information we may collect include:

• Identity information: full name, date of birth, gender, and a valid government-issued identification document (National ID, passport or driving licence) required for account verification and KYC compliance.
• Contact information: email address, mobile phone number, and residential address — necessary for account management, notifications and support communications.
• Financial information: payment method details relating to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported methods — sufficient only to process deposits and withdrawals. Full payment credentials are never stored on our servers.
• Technical and usage data: IP address, device type, operating system, browser type, session timestamps, pages visited, games played, bet history and platform interaction logs — collected automatically to improve service performance and detect fraud.
• Communications data: records of your interactions with our customer support team, including chat logs and email correspondence — retained to provide consistent assistance and resolve disputes fairly.

Where you choose to provide additional voluntary information — such as preferred language, betting preferences or promotional opt-ins — we will store and use that data solely in accordance with this policy.

How We Use Your Information

66bk uses your personal information strictly for the following purposes, all of which are necessary to deliver a safe, fair and enjoyable betting and gaming service to players across Bangladesh:

• Account registration and management: creating and maintaining your 66bk player account, including identity verification and ongoing KYC checks as required.
• Transaction processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket and other supported payment channels securely and accurately.
• Service improvement and personalisation: analysing usage patterns to optimise the platform, tailor game recommendations, and enhance the overall player experience.
• Security and fraud prevention: detecting suspicious activity, preventing unauthorised access, and protecting the integrity of the 66bk platform and all player accounts.
• Legal and regulatory compliance: meeting applicable obligations, responding to lawful requests from competent authorities, and maintaining required records for audit purposes.
• Marketing communications (opt-in only): sending promotional offers, bonus notifications and platform updates — only where you have explicitly consented to receive such communications. You may withdraw consent at any time by contacting our support team.

Data Sharing and Disclosure

66bk does not sell, trade, or rent your personal information to any third party. We may share your data only in the following strictly limited circumstances:

• Service providers: third-party vendors engaged to support platform operations (such as payment processing partners, cloud infrastructure providers and identity verification services) — bound by strict confidentiality agreements and permitted to use your data only on our behalf.
• Legal obligations: when disclosure is required by applicable law, court order, or a request from a competent governmental or regulatory authority — in which case we will disclose only the minimum data necessary and, where permitted, notify you in advance.
• Business transfers: in the event of a merger, acquisition, or transfer of all or part of our business assets, your personal data may be transferred to the successor entity — subject to equivalent privacy protections as set out in this policy.
• Fraud prevention networks: anonymised or aggregated data may be shared with industry fraud-prevention partners to protect all players and maintain platform integrity.

In all cases where data is shared with third parties, 66bk contractually requires those parties to implement appropriate technical and organisational security measures and to handle your personal information in strict accordance with this Privacy Policy.

Cookies and Tracking Technologies

66bk uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences and session data, and provide us with analytical insights that help improve platform performance. Cookies are small text files placed on your device when you visit 66bk.bet.

We use three types of cookies on our platform:

• Essential cookies: strictly necessary to operate the platform and deliver core functions such as login sessions, game loading, and secure payment navigation. These cannot be disabled without affecting platform functionality.
• Analytics cookies: used to understand how players interact with 66bk — including page views, session duration and feature usage — so we can continue improving the platform for Bangladeshi players.
• Preference cookies: stores your account settings and personalisation choices (such as your preferred language and notification settings) so they are automatically applied each time you visit.

Data Retention

66bk retains your personal data for as long as your account remains active and for a reasonable period thereafter, sufficient to fulfil the purposes described in this policy — including any legal, accounting or reporting requirements that apply to online gaming and financial services.

When you close your account, we will delete or anonymise your personal information within a reasonable timeframe, except where we are required by law to retain certain records, or where retention is necessary to resolve outstanding disputes or enforce our Terms and Conditions. Transaction records related to deposits and withdrawals processed via bKash, Nagad and Rocket may be retained for a longer period to satisfy applicable financial and audit obligations.

Your Rights as a Data Subject

66bk respects your rights in relation to your personal data. Subject to applicable legal requirements, you are entitled to exercise the following rights at any time by contacting our support team at [email protected]:

• Right of access: request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification: request correction of any inaccurate or incomplete personal data held in your account.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: request a structured, machine-readable copy of your personal data to transfer to another service provider.

We will respond to all verified rights requests within a reasonable timeframe. We may require proof of identity before processing any request to protect against unauthorised access.

Payment Data and Financial Security

The security of your financial transactions is a top priority at 66bk. All deposits and withdrawals processed through bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank and other supported payment partners are handled over SSL-encrypted connections. 66bk does not store full card numbers, mobilebanking credentials, or complete payment account details on our servers.

Payment data is processed exclusively through accredited payment partners operating under their own security and compliance frameworks. Any reference data retained by 66bk (such as the last four digits of a card or the registered mobile number associated with a bKash or Nagad account) is stored in encrypted form and used only for transaction reconciliation and fraud detection purposes.

Responsible Gaming and Age Verification

66bk is committed to promoting responsible gaming. Our platform is strictly for adults aged 21 and above. As part of our KYC and age verification procedures, we collect and process identity documents to confirm that no individual under the age of 21 is permitted to register or play on 66bk. Personal data collected during age verification is handled with the same level of confidentiality as all other data under this policy.

If our responsible gaming tools detect patterns of play that may indicate a problem, we may use your account data to reach out proactively with support information. Data used for responsible gaming monitoring is never shared with third parties for commercial purposes and is used solely in the interest of player welfare.

Changes to This Privacy Policy

66bk reserves the right to update, modify or replace any part of this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Your continued use of 66bk following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes. If you do not agree to the revised policy, you should discontinue use of the platform and contact our support team to close your account.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which 66bk handles your personal data, please contact our dedicated privacy support team. We are available 24 hours a day, 7 days a week to assist players from across Bangladesh.

You may reach us by email at [email protected]. Please include your registered username and a clear description of your request. All privacy-related enquiries are handled confidentially and responded to within a reasonable timeframe.